Frequently asked
How long does delivery take?
Orders are processed in 1–2 working days. Semenanjung Malaysia 2–4 working days, Sabah, Sarawak and Labuan 3–7 working days, sent with our courier partner.
How much is shipping?
Flat RM8.00 to Semenanjung Malaysia and RM12.00 to Sabah, Sarawak and Labuan.
What payment methods do you accept?
Online banking (FPX) and cards through our payment partner. You can also send your order on WhatsApp and pay by bank transfer.
How do I care for my shawl?
Hand wash in cool water with a mild detergent. Do not wring or tumble dry — press the water out gently, then dry flat away from direct sun. Cool iron or steam on the reverse.
What size is the shawl?
180 × 75 cm — a long shawl, enough to drape or wrap.
Can I return or exchange?
Unworn and in its original packaging, within 7 days of delivery — see our Returns page.
Do I need an account to order?
No. You can check out as a guest. An account saves your address and keeps your order history in one place.
How do I check my order?
Signed-in customers see every order under Account → Orders. Guests use the link we send them at checkout, which contains the reference starting with SESSA-.